Frequently Asked Questions

Program
What is the objective of providing sponsorship?
To provide financial assistance to meritorious children from low income families or from families who lost their breadwinner so that children can complete school education.

What is reimbursement?
If a student has already paid the educational fees for the current academic year, in those cases the amount will be disbursed to the student (or parent) bank account against the paid fee receipt duly acknowledged by the educational institution.

How long the sponsorship will be provided?
We intend to provide the support till the child completes school education. However, it depends on the donor's continued support. 

Web Application
I did not receive the activation link on my registered email address. What to do?
Please check your Spam Mail / Junk folder, the mail sometimes falls in this section of your mailbox. If the mail is not found there, you can contact us on sac-support@sewainternational.org or call our customer care number 044-xxxxxxx.

Why cannot I login to my application?
If your application is rejected for this academic year, you will not be able to login and apply this year. You can write to
Rejection
Why was my application rejected/closed?
- You may not be eligible as per the norms laid down by the organization.
- Document uploaded is not genuine or not available to verify.
- Student delay in replying of entity query.
You can write to sac@sewainternational.org to understand the reason.

If my application has been rejected this year, can I apply next year?
Yes. You can do.
Payment
What's next after payment?
Child (parent/guardian) is expected to submit the fee receipt for the payment received. And, submit the score card after every assessments and any achievement certificates.

Will my child's details be shared with others?
Yes. Child's name, scorecards, achievements, and picture will be shared with the donor.

Can I talk/write to the donor who is supporting my child?
You cannot talk to the donor. However, the donor and child can exchange mails that will be moderated by the SaC team.